FAQ

What types of clothing do you sell?

We are proud to offer the highest quality unisex clothing available online. Please look at the column to your rght under “Product categories” to see the line of products that we sell.

What payment options do you accept?

All payments are made via PayPal. PayPal Credit is also available for those customers who qualify.

How soon after I place my order should I pay?

All payments have to be made immediately in order to complete the transaction. As such, eChecks and other future cleared payment options are not supported.

How long does it take for me to receive my order?

On average, it takes between 5-8 business days for USA orders and 10-20 business days for International orders. Please allow a little extra time for unforseen occurences like natural disasters or courier issues which Cool Wave Designs has no control over.

What are the different size clothes that I can order?

Depending on what you are purchasing, the sizes range from XS (extra small) to 4XL (4 times extra large).

How can I know if I am ordering the right size?

A size chart is included on the information page of every product. Please refer to it to see what your size is.

Can I order only one item?

Yes you can.

Is there a limit to the number of items that I can order?

No, there is no limit. You can order as much or as little as you want.

Can I customize my order?

Yes you can. Select items under the “Customizable Personalized Clothing” product category. You can customize one or two lines of text, customize an image, or customize an image and text, depending on what you like.

What is your policy on returns?

Please click here to read our Returns Policy.

What is your policy on orders?

Please click here to read our Orders Policy.

What is your policy on deliveries?

Please click here to read our Delivery Policy.

Can I suggest other types of clothing that I would like to see you selling?

Yes you can. We are always open to new ideas. If you have a suggestion, please send an email to [email protected] with subject “New Clothing Suggestion.”